Justin Winston, CEO of Fleet-on-Demand explains the changing mobility equation: Ease of use is essential to thinking about how to use on-demand solutions in a local or national market. If you are providing transportation, the full consumer motion, from finding and booking the vehicle to getting to the destination and paying the driver (or, sans […]
Tag: process automation
Rob Taylor, CEO of Convey, explores the entrepreneurial potential of Amazon’s Delivery Service Partners program. He envisions Amazon owning the customer experience, which is more easily said than done. Delivery drivers may be called on to answer questions, respond to order status issues, and myriad other customer-initiated engagements because they wear ann Amazon logo. While […]