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Local On-Demand

Delivery data: The world’s largest delivery services and who they serve | Thinknum Media

Lots of useful data in this breakdown of the food delivery market, including visualizations of service areas. It is notable that the services are tipped toward higher earners, which suggests that McDonald’s is not the meal of the future. A greater variety of healthy foods will be available to the home in the coming decade. […]

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Local On-Demand

Ford’s Hypothetical Autonomous Car Test

Ford is testing autonomous vehicles with delivery service Postmates in the Miami area. The catch is, the cars’ automation is merely simulated to gather feedback from customers about the experience. A driver is hiding behind tinted glass. The reality is Ford is testing car configurations. With three lockers, the Ford vans in Miami will roll […]

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Local On-Demand

TODAYonline | The Future of Work: Keeping beers cold, bananas ‘just right’, from the warehouse to the doorstep

Singapore grocer revamps processes to augment people. These are the steps every business needs to think about, whether they sell 100,000 products or one service: How to personalize and perfect customer experience. At online grocer RedMart, it is a complex operation comprising an automated tool that helps staff members decide where items should be placed […]

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Local On-Demand

Smart & Final Instacart Partnership Takes Smart Steps

Smart & Final, a Western U.S. grocery chain, has launched an app built on Instacart APIs. Adding services such as chat to be in contact a personal shopper while they are in-store assembling an order makes this an innovative and forward-looking tool that addresses several of the local grocery marketing issues I’ve identified in the […]

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Local On-Demand

DoorDash partners with Walmart

Another big move in the rapidly consolidating market for home grocery delivery. Walmart will start home delivery in the Atlanta area through a new partnership with DoorDash. As noted in previous coverage of food and grocery delivery, the Walmart/DoorDash relationship involves a complicated process that includes Walmart staff assembling the order, coordinating with DoorDash drivers […]

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Local On-Demand

Food Delivery, Part 3: Restaurant Evolution

Prepared food delivered to the home from local chefs and restaurants is the most significant area of investment and activity in food delivery based on capital raised to date. The notion that prepared meals delivered to the diner will supplant home-cooked meals, as well as the need to shop for ingredients, as logistics matures is […]

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Local On-Demand

Marketing In A Box: On-Demand Food Delivery Goes Mainstream, Part Two

Continuing our look at the on-demand delivery of food, which is becoming mainstream in 2018, it is time to explore subscription food delivery pioneered by publicly traded Blue Apron and HelloFresh in the U.S. and Europe, respectively. Boxed meals provide curated ingredients and recipes to cooks who prepare the food at home. It is the […]

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Local On-Demand

On-Demand Food Delivery Goes Mainstream, Part One: Instacart

During the first quarter of 2018, local on-demand food delivery achieved mainstream status. In response to Amazon.com’s expansion of delivery on the back of its Whole Foods acquisition, WalMart announced that it would increase its delivery services to reach 40 percent of American homes in 2018. But it is Instacart, which today added 55 Fresh […]

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Local On-Demand

On-Demand Economy Notes, February 12, 2018

Although Uber and Waymo settled there intellectual property case last week, the status of workers as independent contractors took a new twist in a California court. Worker payment, training, retention, and earnings drove much of this week’s on-demand news. During 2018, worker retention will be a major issue for on-demand companies. Wirecard, a German payment […]

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Local On-Demand

On-Demand Economy Notes, February 4, 2018

Every week sees a new “peak” or “maximally absurd” on-demand economy story, and this was no exception. As I rundown of recent news and data points of interest to on-demand companies, investors, and workers, I keep in mind that this transformation of our economy remains controversial. It’s a commonplace to argue that “We get the […]