Everyone wants in on the high-margin gig economy. The low-margin gig economy, in which brokers of work opportunity take a more traditional brokerage fee, between five percent and 10 percent, compared to today’s 25 percent or more of each transaction, will disrupt this movement toward consolidation. If Facebook recognizes this is its opportunity to be […]
Month: May 2018
The expansion of gig work is well underway, and the challenges to the model will grow. This is a long-term renegotiation that needs to include retirement and health services in a solution, though not necessarily through traditional employment. What would a new form of worker union look like in this world? It might be a […]
New gig economy data coming from the BLS on June 7 How much has the gig economy changed in the last 13 years? We’re (finally) about to find out. According to Tyrone Richardson at Bloomberg Law, the United States Department of Labor’s Bureau of Labor Statistics (BLS) is scheduled to release a report on “contingent […]
The future is literally in our hands. We have a choice regarding work and the rewards it provides. Looking ahead, West sees the American economic and political systems at a crossroads: one path leads to a utopia with a more inclusive society, more leisure time, and culture; the other leads to a dystopia with high […]
When and how workers are paid has become a work negotiating point instead of the company’s sole decision. As noted in a recent report commissioned by ADP, roughly half of Generation Z (47 percent) and about a third of millennials (at 31 percent) would turn down a job if unable to choose how money ends […]
The augmented business: Nuance, expertise without hubris, emotionally and sustainably productive customer experience are the products of machine-learning strategies. Give your people the edge by putting a world of knowledge behind their personal judgment. From Harvard Business Review: Capability with machine learning is what distinguishes a good platform from a bad one. Platform companies exist […]
Singapore grocer revamps processes to augment people. These are the steps every business needs to think about, whether they sell 100,000 products or one service: How to personalize and perfect customer experience. At online grocer RedMart, it is a complex operation comprising an automated tool that helps staff members decide where items should be placed […]
Platform-based apps as work glue. The new new thing that’s coming. …when teammates are spread across locations and time zones, work management apps that provide real-time insight into project status — and potential dependencies and blockers — can keep everyone on the same page. Remote workers can also use the platform’s mobile app to track […]
At GEG, we learned early — during our first white-label launch — that salespeople are the key to gathering emotional feedback. Telling them what to do based solely on an algorithm creates resistance to digital tools, even when they can add value. According to a recent Spiceworks survey of more than 500 IT professionals, nearly […]
Onboarding, training, and alignment with business brand and goals will be an ongoing challenge for companies embracing gig work. Here’s a guy “parachuting” into 50 to 60 hours of work in retail and restaurants a week — he needs a safety net and a tool for managing his current work persona. “It’s definitely stressful to […]