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Lyft’s app for drivers is getting a major overhaul – The Verge

Lyft ups its level of driver service on two fronts, a call center and a scheduling tool. Drivers for Uber and Lyft have frequently told me they feel unsupported when they encounter a problem a rider or the app. Uber added support calls a few months ago. Lyft is updating its app for drivers, adding […]

Lyft ups its level of driver service on two fronts, a call center and a scheduling tool. Drivers for Uber and Lyft have frequently told me they feel unsupported when they encounter a problem a rider or the app. Uber added support calls a few months ago.

Lyft is updating its app for drivers, adding features like 24/7 phone support in English and Spanish, and a “destination” option that lets some drivers pick up fares on their way to and from work.

Source: Lyft’s app for drivers is getting a major overhaul – The Verge

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