On-demand jet company, JetSmarter, has taken to adding charges for meals, cutting free helicopter rides to the airport and, generally, acting a little more Southwest that high-end luxury airline.
In other circumstances, JetSmarter’s well-heeled clientele might be quick to complain publicly about perceived shortcomings. But the JetSmarter membership agreement includes a non-disparagement clause that allows JetSmarter to terminate anyone who makes negative or disparaging comments about the company or its employees.
Source: Flight Risk – The Verge