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Lyft’s New Driver Hub Brings Personal Touch to On-Demand Work Force | Inc.com

Driver retention is the new priority for on-demand mobility companies, until the autonomous autos appear, which is going to take longer than the industry admits. Lyft on Tuesday is opening Lyft Hub, its first in-person support center for driver-partners. Imagined as a sort of anti-DMV where numbers are replaced with names, the ride-hailing startup’s 1099 […]

Driver retention is the new priority for on-demand mobility companies, until the autonomous autos appear, which is going to take longer than the industry admits.

Lyft on Tuesday is opening Lyft Hub, its first in-person support center for driver-partners. Imagined as a sort of anti-DMV where numbers are replaced with names, the ride-hailing startup’s 1099 workers can meet in-person with Lyft associates on issues of onboarding and troubleshooting, as well as take advantage of planned perks not related to driving for the company.

Source: Lyft’s New Driver Hub Brings Personal Touch to On-Demand Work Force | Inc.com

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