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Instacart is struggling to get its Uber-for-groceries model right in New York City

“As we cntinue to refine and improve our fulfillment model, we’ve found that our cashiers are often under-utilized and have unpredictable busy patterns,” Instacart writes in the email. “This results in long periods of idleness, with little or no work. Therefore, in an effort to ensure that all scheduled cashiers are fully utilized throughout their […]

“As we cntinue to refine and improve our fulfillment model, we’ve found that our cashiers are often under-utilized and have unpredictable busy patterns,” Instacart writes in the email. “This results in long periods of idleness, with little or no work. Therefore, in an effort to ensure that all scheduled cashiers are fully utilized throughout their shifts, we plan to reduce the scheduled hours for cashiers.”

Instacart tells shoppers they will be evaluated on how quickly they ring up and bag items. Instacart’s email also notes that “advantages” of self checkout include “full ownership or your order,” “an additional marketable skill,” and “simplicity.”

Source: Instacart is struggling to get its Uber-for-groceries model right in New York City

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