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Consumer-driven healthcare: ‘We are them; they are us’

before the industry can cater to what the customer wants, it needs to determine just what that is, according to Anthem’s David Poole, speaking at the conference for America’s Health Insurance Plans Wednesday. Source: Consumer-driven healthcare: ‘We are them; they are us’

before the industry can cater to what the customer wants, it needs to determine just what that is, according to Anthem’s David Poole, speaking at the conference for America’s Health Insurance Plans Wednesday.

Source: Consumer-driven healthcare: ‘We are them; they are us’

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