TODAYonline | The Future of Work: Keeping beers cold, bananas ‘just right’, from the warehouse to the doorstep

Singapore grocer revamps processes to augment people. These are the steps every business needs to think about, whether they sell 100,000 products or one service: How to personalize and perfect customer experience.

At online grocer RedMart, it is a complex operation comprising an automated tool that helps staff members decide where items should be placed in its mammoth warehouse in Jurong, which holds more than 100,000 products.

Source: TODAYonline | The Future of Work: Keeping beers cold, bananas ‘just right’, from the warehouse to the doorstep

Author: Mitch Ratcliffe

Mitch Ratcliffe is a veteran entrepreneur, journalist and business model hacker. He operates this site, which is a collection of the blogs he's published over the years, as well as an archive of his professional publishing record. As always, this is a work in progress. Such is life.