Strip away the driving or delivery service at an on-demand company and you will find a logistics system. Some are robust and could serve many markets while others specialize around specific supply chains. Nevertheless, on-demand is ultimately about two things: The logistics of delivering a product or service, and; Providing a great customer experience that will keep people coming back. Hong Kong now has two on-demand logistics companies. In the U.S., HERE Maps, MapQuest, and others provide asset tracking, delivery and service team management, and integrated logistics management.
GoGoVan became the country’s first unicorn in September following a merger deal with China-based 58 Suyun, and now Lalamove — another Hong Kong company specializing in logistics on-demand in China and other parts of Asia — has snagged $100 million in new financing at a valuation that is just shy of the $1 billion mark. Both Lalamove and GoGoVan both offer transportation and logistics services on-demand, very much in the same style that Uber works for passengers.