On-demand business models have put some start-ups on life support – LA Times

Key passage: “The consumer is unwilling to pay for the true nature of on-demand.”

Mitch’s Take: This is not the consumer’s problem, but the on-demand company’s failure to segment its services. Having embraced the idea that service is a commodity, they are stuck with low price expectations.

Source: On-demand business models have put some start-ups on life support – LA Times

Advertisements

Favor shutters service in five big cities, focuses on second-tier markets | TechCrunch

Source: Favor shutters service in five big cities, focuses on second-tier markets | TechCrunch

Grubhub Rebrands As A Zesty Lifestyle Company | Co.Design | business + design

Because when you have 7 million customers, it’s time to talk to more than just college kids.

Source: Grubhub Rebrands As A Zesty Lifestyle Company | Co.Design | business + design

Here’s Your Supermarket’s Best Hope for Surviving Amazon | MONEY

It’s not home delivery.

Source: Here’s Your Supermarket’s Best Hope for Surviving Amazon | MONEY

Kickstarter Pays Dividend in Unprecedented Move for Startup | Digital – AdAge

Paying a dividend is just the latest example of Kickstarter’s heterodoxy. Last year, the company became a public benefit corporation.

Source: Kickstarter Pays Dividend in Unprecedented Move for Startup | Digital – AdAge

Apple Pay fuels massive sales for vending machines | New York Post

Enough with the nickel-and-diming — Apple Pay is a hit at vending machines.Apple’s mobile payments platform goosed sales dramatically when advertised at snack food machines — as well as at

Source: Apple Pay fuels massive sales for vending machines | New York Post

Consumer-driven healthcare: ‘We are them; they are us’

before the industry can cater to what the customer wants, it needs to determine just what that is, according to Anthem’s David Poole, speaking at the conference for America’s Health Insurance Plans Wednesday.

Source: Consumer-driven healthcare: ‘We are them; they are us’

Prime Surgeons launches online concierge service for on-demand surgical care | Healthcare IT News

Mitch’s Take: This is a high-end healthcare play, but representative of how industries are recognizing and responding to the customer empowered by technology and transparency. Another example here.

Prime Surgeons called its surgical staff “elite,” with patients ranging from athletes to celebrities and professionals, touts transparent pricing.

Source: Prime Surgeons launches online concierge service for on-demand surgical care | Healthcare IT News

Sequoia leads $20 mn funding round in fashion marketplace Voonik | VCCircle

Voonik Technologies Pvt. Ltd, operator of an eponymous fashion marketplace, said on Thursday it has raised $20 million (about Rs 134 crore) in a Series B round of funding led by venture capital firm Sequoia Capital. Times Internet Ltd, Seedfund, Beenos, Beenext, Parkwood Bespin, Tancom Investments and FreeCharge founder Kunal Shah also invested in this round. The startup said in a statement it will use the funds to improve customer experience and personalization, and grow fashion platforms Mr Voonik and Vilara.

Source: Sequoia leads $20 mn funding round in fashion marketplace Voonik | VCCircle

73% of Ad Players Cite User Experience as a Major Industry Challenge | Adweek

The Interactive Advertising Bureau, Kargo and Refinery29 surveyed 283 marketers and media agency executives last month and found that nearly three-quarters (73%) of them believe that user experience needs improvement in digital marketing.

Source: 73% of Ad Players Cite User Experience as a Major Industry Challenge | Adweek