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UrbanYou gets $1 million investment to control quality in the gig economy

Quality assurance is a key to local service differentiation. Edelstein says UrbanYou differs from competitors including Airtasker and Hipages because of the use of set prices for services and intensive quality control.”Fundamentally we are a marketplace with 60 per cent repeat usage and very low churn,” Edelstein says. “It’s a highly curated marketplace, [service providers] […]

Quality assurance is a key to local service differentiation.

Edelstein says UrbanYou differs from competitors including Airtasker and Hipages because of the use of set prices for services and intensive quality control.”Fundamentally we are a marketplace with 60 per cent repeat usage and very low churn,” Edelstein says. “It’s a highly curated marketplace, [service providers] have to have police checks and insurance and only those with the highest ratings remain on our platform. That’s how we get our incredible repeat business.”

Source: UrbanYou gets $1 million investment to control quality in the gig economy

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